Complete package guide from Japan

Sending a parcel from Japan to abroad may seem complex, but thanks to the Japanese Post Office’s International Mail My Page service, this task becomes a child’s play. This detailed guide will accompany you step by step in all stages of shipping, from creating your account to printing the label, and choosing the shipping service that best suits your needs.

International Mail My Page

I. Register and connect to the International Mail My Page service

• Create an account:
  • Visit the website or mobile app of the service.
  • Follow the instructions to create an account by telling your email address and choosing a secure password.
  • You will receive a confirmation email to validate.
• Connection:
  • Once your account is created, log in using your credentials.
  • You will be redirected to your personal dashboard.

II. Enter your shipping information to create the shipping voucher

• Click on ” Address Book “

Shipper information:

• Click on ” Sender “
• Click on ” Add a New Address “
• Enter your name, your full address in Japan (the address of the hotel or you stay will suffice) , your phone number and your e-mail address.

Information of the addressee:

• Click on “Recipient “
• Click on ” Add a New Address “
• Indicate the name, full address, telephone number and e-mail address of the recipient.

Contents of the package:

• Click on ” Create New Labels “

Selection of the Sender

• Select the “Already Registered Name” and “Next”

Choice of Recipient

• Select the “Already Registered Name” and “Next”
• Pop-up window: Click on ” OK “

Choice of shipping service

Choice of Package Type

• EMS (Express Mail Service):For urgent shipments, with detailed monitoring and insurance included. You have the choice between ( Documents ) and ( Goods ) to differentiate shipments of documents or packages.
• Postal Parcels:For bulky or heavy packages.

Choice of method of shipment

• Airmail:For standard shipments, cheaper than EMS, but with a longer delivery time.
• Email area:For low-urgent and economical shipments, but very slow (several weeks to several months).

Information on the Content of the Package

For each type of similar item, the above boxes will have to be completed.

• Content name: Package item
• Unit Price: Single price
• HS-Code: International code (To know the HS Code, click and search the link English Translation and HS code of the content)
• Weight: Weight (Not required)
• Quantity: Quantity of such items.

• Once you have completed a line, click “Add” to save the item.
• As soon as you have saved all the contents of your package, click on the box ” I checked that contents above are not dangerous goods. I agree the item(s) may be opened if suspected of containing dangerous goods.” then click “Next”.

Checking the consignment note

• Mailing related informationTo be completed only if you want to add insurance.

• Instruction for failed delivery: In case of concern for delivery.
  • Standard service
    • Return : Return to sender address
    • Treat as abandoned: Treating as abandoned
    • Redirect : Rediriger to another address
  • Shipping method
    • Air: Rerouted/redirected via Air
    • By Surface : Rerouted/redirected by surface ( cheaper )

• Last check of the information of the voucher
• Click ” Register Shipment “
• Click on ” Print after agreement with the notes “
• Save the PDF of your voucher

IV. Prepare your package and pack it carefully

• Choice of packaging:
  • Go directly to the Japan Post office before or at the time of your shipment to use an official and suitable shipping box.
• Content protection:
  • Pack each item individually with bubble paper or padding materials.
  • Attach heavy objects to prevent them from moving during transport.
  • Close the box securely with resistant tape.

V. Post your package

• Post Office:
  • Go to a Japanese post office with your package and shipping label (don’t forget to print it before going to Japan Post)
  • Present your package and label to the staff.
• Confirmation:
  • You will receive a receipt attesting to the shipment of your package.
  • Note the tracking number so that you can track the delivery of your package online.

VI. Follow your package

• Online tracking tool:
  • Use the tracking tool available on the International Mail My Page website to find out the status of your package.
  • You will be able to follow the different stages of the shipment, from shipping to delivery.

Price 2024 in English

By following these simple steps, you can send your parcels from Japan in complete serenity. The International Mail My Page service offers you a convenient and efficient solution for international shipments. Do not hesitate to consult the prices and delivery times on the official website of the Japanese Post Office to choose the option that best suits your needs.

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