Health in Japan for Tourists: What to do in case of illness or injury?

Travelling to Japan is a fascinating experience, but getting sick or hurt can quickly complicate your stay. The Japanese health system is known for its quality, but language barriers and cultural differences can make access to care difficult for foreigners. Here is a complete guide to what to do in case of a health problem during your trip to Japan.

Consult a doctor in Japan

If you get sick and need to see a doctor, there are several options for you. There are hospitals and clinics that accept tourists, some with English speaking staff or other languages.

Tourist information centres and the reception of your hotel can help you find a suitable clinic. You can also use the official website of the Japanese National Tourism Office (Japan National Tourism Organization – JNTO) which lists medical establishments accessible to foreigners.

Clinics are adapted to small health problems and offer quick consultations. On the other hand, hospitals take care of more serious cases and may require a letter of recommendation. Without this letter, waiting can be long, and additional charges can be charged.

If you have a medical problem that requires follow-up, it is advisable to bring with you a list of your medical history and a note in English or Japanese mentioning your allergies, current treatments and any relevant medical information.

Cost of Health Care and Insurance

Medical care in Japan can be costly, especially for foreigners without insurance. Basic counselling can cost approximately 3,000 to 20,000 yen, while hospitalization or surgery can cost several hundred thousand yen.

It is therefore strongly recommended that travel insurance cover medical expenses. Some insurances offer reimbursements after the fact, while others offer a direct settlement with the hospital. Check before departure whether your insurance works in Japan and whether it covers medical expenses without advance payment.

If you don’t have insurance before arriving in Japan, some local companies, such as Tokio Marine & Nichido Fire Insurance or Sompo Japan Nipponkoa, offer insurance for tourists. Prices vary depending on the length of stay and the level of coverage.

Buy Medicines without Prescription

If your health problem is minor (rhum, headache, digestive disorders), you can buy medicines at a pharmacy without consulting a doctor. Large chains of pharmacies likeMatsumoto Kiyoshi,Sugi DrugorWelciaoffer a wide range of over-the-counter medicines.

Some employees speak English, especially in tourist areas, but it is best to note the name of the medication or show a photo.

Japanese medicines may differ from those in your country in terms of composition. If you are taking a specific treatment, bring enough for your stay with the corresponding prescription, as some substances may be banned in Japan.

Go to the ER or Call Ambulance

In case of a serious accident or urgent medical problem, you can go to a hospital with an emergency service or call an ambulance at119. This number is free and works 24 hours a day.

Operators can answer in English, but it is useful to learn a few sentences in Japanese to explain the situation:

• Kyūkyūsha o onegai shimasu.(“I want an ambulance.”)
• Watashi wa byōki desu.(“I’m sick.”)
• Watashi wa kega o shimashita.(“I’m hurt.”)

When you call the119, prepare this information:

• Your exact location
• The nature of the emergency
• Number of persons concerned
• Your age and medical history so relevant

Ambulances in Japan are free of charge, but hospital care is still paid. Again, having insurance is essential to avoid too high a fee.

Multilingual Hospitals and Clinics

Some medical establishments are better prepared to accommodate foreigners. In Tokyo, you can go toCenter Hospital of the National Center for Global Health and Medicine, which has English-speaking staff and a 24-hour emergency service.

Other hospitals such asTokyo Nishi Tokushukai Hospitalalso offer consultations in several languages, including English, Chinese and Korean.

For other cities such as Osaka, Kyoto or Hiroshima, it is recommended to look ahead to international hospitals or clinics that accept foreigners.

Precautions and Tips for a Stay

Before leaving for Japan, follow these few recommendations to avoid medical complications:

• Take out travel insurancecovering medical expenses.
• Prepare a medical recordin English with your allergies, treatments and chronic diseases.
• Check drug regulationsand bring the necessary documents to transport your usual medicines.
• Learn Japanese phrasesto explain your health if necessary.
• Locate hospitals and pharmaciesnear your accommodation in advance.

Japan provides high-quality medical care, but cultural and administrative differences can cause stress in the event of a health problem. By being well prepared, you can enjoy your journey with a quiet mind.

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