If you are traveling to Japan and wondering how to use Uber or other taxi booking apps, know that the operation is different from other countries. Uber and Taxi GO allow you to call a taxi in just a few clicks. The following is a comprehensive guide to understanding their use, associated costs and benefits to travellers.
Uber and Taxi GO in Japan: what to know
Uber works well in Japan, but not as a traditional carpooling service. It is mainly used to order taxis via the app, just like Taxi GO, which dominates the Japanese market. These applications allow visitors to bypass the language barrier and avoid handling cash, since everything is settled via credit card.
What is the difference between Uber and Taxi GO in Japan?
Unlike the United States or Europe, Uber does not offer independent drivers in Japan. He is partnering with local taxi companies to offer online reservation service. Taxi GO is a Japanese app that brings together several taxi companies and is the market leader.
Both applications are available in English and operate in major cities such as Tokyo, Kyoto and Osaka. Their use is similar: you enter your destination, the app connects you to a nearby taxi, and payment is made directly online.
How much does a trip with Uber or Taxi GO cost?
The use of these applications results in a slight additional cost compared to a taxi taken on the street. Uber and Taxi GO add a surcharge of about 100 yen to the basic price of the race, and some taxi companies also charge a reservation fee.
Despite this additional cost, these services remain practical, especially in areas where taxis do not travel permanently.
Should Uber or Taxi GO be installed before arriving in Japan?
It is advisable to install these applications before departure. Uber is already available in many countries and works immediately in Japan if your account is active.
Taxi GO, on the other hand, requires an SMS check, which can be a problem if you do not have a Japanese phone number or an international roaming service.
Which application works best in Japan?
Both applications are effective in large cities. Uber is well established in Tokyo and Kyoto thanks to its partnerships with MK Taxi, while Taxi GO collaborates with companies like Yasaka Taxi.
In rural areas, Taxi GO has the advantage as it covers more local companies. However, in very touristic places, such as Kyoto, both applications offer fast and reliable service.
Why use an app to take a taxi in Japan?
The main benefits are:
- Communication facility: No need to speak Japanese, the driver receives the address directly via the app.
- Simplified payment: Everything is settled via credit card, thus avoiding cash-related complications.
- Easily find a lost object: In case of forgetting in a taxi, the app allows to identify and contact the driver.
- Increased availability: In residential areas or in late hours, it is easier to find a taxi via an app than by hinging it on the street.
When to use Uber or Taxi GO?
These services are particularly useful if:
- You stay in an Airbnb without reception to call a taxi.
- You’re in an eccentric neighborhood where taxis are rare.
- You have a flight or train early in the morning and want to book a transport in advance.
On the other hand, it is often faster to take a taxi directly into the street in the city centres, near the stations and airports where they are numerous.
Alternatives to taxi applications in Japan
In addition to Uber and Taxi GO, other options exist to travel to Japan:
- Classic taxis: Available everywhere in the city, they are easily identifiable with their green (free) or red (occupied) lights.
- Public transport: Metros and trains are efficient, punctual and well developed throughout the country.
- Airport transfer servicesKlook and other platforms allow you to book private shuttles in advance.
Uber and Taxi GO are practical solutions for travellers in Japan, although they do not work as in other countries. They simplify journeys by avoiding the language barrier and ensuring secure payment. If you plan to visit Japan, these apps can be a useful complement to public transport, especially for late evening trips or in less-served areas.
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