Shopping in Japan can be a fascinating and confusing experience, especially if you don’t speak Japanese. Although some businesses in large cities have English-speaking staff, many local establishments — such as small shops, markets or specialty stores — only communicate in Japanese. Mastering some key phrases can help you avoid misunderstandings, ask the right questions, and make your experience more fluid and enjoyable.

The formulas for looking for a store

When you explore a Japanese city and look for a particular type of business, a simple sentence may suffice:
Kono henni, arimasuka?
This means:Is there a

Useful examples:

  • Kono henni hyakuen shoppu arimasuka?– Is there a 100 yen store around here?
  • Kono henni kombini arimasuka?– Is there a konbini here?
  • Kono henni depāto arimasuka?“Is there a department store near here?”

The Japanese will appreciate your effort, even if your accent is not perfect. Use gestures to support your requests.

Identify an unknown object

In many shops, there are original objects that are not always known. To learn more, ask:
Kore wa nan desuka?–What is it?

It’s a direct but polite way to show your curiosity. The seller will often explain you with gestures or show you how to use the object.

Ask if an article is available

To ask if a product is available, use the following structure:
“Wa arimasuka”?–Do you have any?

Examples:

  • Sensu wa arimasuka?– Do you have fans?
  • Shokuhin sampuru wa arimasuka?– Do you have replicas of plastic food?
  • Yukata wa arimasuka?– Do you sell yukata?

This formulation is extremely useful, whether to buy souvenirs or ask a simple question about availability.

Talk about sizes, colors or variations

Once you have found an article that you like, you can look for a variant. Here are some practical phrases:

  • Shiro wa arimasuka?“Do you have this in white?”
  • Ookii no wa arimasuka?– Do you have a larger size?
  • Chiisai no wa arimasuka?– Is there a smaller size?

Knowing the names of the colors in Japanese is also an asset:

  • White:shiro
  • Black:kuro
  • Red:aka
  • Blue:ao
  • Green:midori
  • Yellow:kiiro
  • Rose:Pinku
  • Grey:guree
  • Brown:flesho
  • Orange:orenji

Try, touch, review an article

In many Japanese stores it is possible to test or touch the items, but out of politeness it is better to ask.

  • Shichaku shitemo ii desuka?“Can I try this?”
  • Sawattemo ii desuka?– May I touch?
  • Mitemo ii desuka?“Can I look closer?”

Always ask before trying or manipulating a fragile or artisanal object. This shows respect for the product and staff.

Ask a question about the price

Prices can sometimes be displayed without tax or with special discounts. To clarify:

  • Oikura desuka?– How much does it cost?
  • Kore, zeikomi desuka?– Does this price include tax?

You can also simply point out the article while saying

Go to the cash register

Once your choice is made, you can tell the caisse what you want to buy by saying:

  • Kore, onegai shimasu.“This one, please.

To ask for a small bag:

  • Chiisai fukuro wa arimasuka?– Do you have a little bag?
  • Purezento desu.– It’s a gift. (useful if you want a neat packaging)

On payment:

  • Genkin of onegai shimasu.– In cash, please.
  • Kādo de onegai shimasu.– By map, please.
  • Suica de onegai shimasu.– With the Suica card, please.

Card payments are increasingly common, but cash is still common, especially in small signs.

Learn about schedules

It may be useful to know the times of a store, especially if you want to come back later.

  • Nanji made beemasuka?– Until what time are you open?
  • Nanji kara beemasuka?– From what time are you open?
  • Nanji kara nanji made aemasuka?– What time are you open?

Thanking and leaving the store

Before you leave, thank the staff for their help, even if there was no purchase:

  • Arigatou gozaimashita.– Thank you very much (formula polished to leave a place after a service).

This little gesture of courtesy is very appreciated in Japan.

Learning some Japanese phrases before your trip will not only help you communicate better but also better understand local culture. By politely speaking, asking the right questions and observing the implicit rules of Japanese shopping, you will experience a more fluid, enriching and respectful experience of local usage.

 

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